hrEntries enables you to set up Multiple Help Desks can be setup across the organization, categories, departments and not just restricted to HR.
It is a ticketing and resolution system, where in employees can raise queries, which get assigned to specific owners, who are then responsible for resolution and closure. During the course of resolution, employees can keep track of the whole process.
It also provides smart analytics and reports to track query trends across categories, departments, locations etc.
You can additionally manage:
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